HOJI warrants that watches will be free from manufacturing defects (in material or workmanship) for a period of 2 years from the date of purchase. We must be notified if the product arrives damaged upon delivery. The warranty does not cover any normal wear and tear, scratches, or lost/stolen items. Watches must be used and maintained appropriately. Any abuse or misuse of the watches will void the warranty.
Read about how to return your watch in the Return Policy.
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We ship our products to most of the countries worldwide, either free or at reduced price. Please see the list of shipping countries below.
Shipping is free to the following European countries: Belgium, The Netherlands, Luxembourg, France & Germany.
Shipping to the rest of Europe is at reduced price: €6.95
Shipping to the US is at reduced price: €9.95
Shipping to the rest of the world at reduced price: €19.95
Orders are typically shipped out the next day. We ship directly from our warehouse in Belgium.
Shipping time may vary, depending on the country the goods are shipped to. Please be aware of the possibility of international taxation cost. Read about Import Duties below.
Please take note that we are a starting company with limited resources. We cannot absorb international taxation costs. Because our watches are stored in a warehouse in Europe, VAT, import duties, etc. might apply when shipped internationally. Due to the complex and sometimes unknown nature of international taxation, customers will be responsible for covering any VAT, import duties, etc, in their country of residence / delivery outside of Europe. We sincerely thank you for your understanding.
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